Star Car Wash

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About the Franchise

Star Car Wash offers a compelling car wash franchise opportunity by leveraging a proven and efficient business model. As Australia’s largest hand car wash provider, it operates over 160 locations, often situated in high-traffic retail and shopping centre car parks. This strategic placement provides Star Car Wash franchisees with a high-volume, convenient customer base.

The model is designed to be straightforward, meaning no prior industry experience is required to become a successful franchisee. Unlike some automated tunnel wash concepts (such as the model used in the IMO Car Wash listing), Star Car Wash specialises in high-quality hand washing and detailing.

The estimated initial franchise investment for a new Star Car Wash site typically ranges from AUD 500,000 to AUD 700,000 + GST, a figure that covers setup, equipment, and the initial franchise fees, positioning it as a substantial retail franchise opportunity.

How the Franchise Started?

Star Car Wash was founded in 2003 with the opening of its first site in Mascot, NSW. The company’s initial mission was simple: to offer Australia’s highest quality professional hand wash and detailing services.

At the time, the car wash industry was evolving, and Star Car Wash focused on setting a new benchmark for quality and customer service within the hand car wash segment. With a relentless focus on excellence, the business quickly grew, expanding to a second location in Gladesville, NSW, just two years later in 2005.

This initial determination to offer an unrivalled service has driven the brand’s expansion over more than 20 years, transforming a single site into Australia’s largest professional hand wash and detailing provider, with over 160 locations nationwide.

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FAQs

The total estimated initial investment (startup costs) for a Star Car Wash franchise ranges from AUD 500,000 to AUD 700,000 + GST.

This investment is comprehensive, covering the setup of the site, essential equipment, and the initial franchise fees.

Ongoing fees such as royalties and marketing levies are standard and specific percentages will be detailed in the Franchise Agreement, which a potential franchisee receives later in the process.
Past experience is not necessary, and no specific qualifications are required to apply.

Star Car Wash provides full training, including operational skills, customer service standards, and business procedures.
Comprehensive Training Program: New franchisees undergo extensive, hands-on training that covers all key aspects of the business, from service delivery and detailing techniques to operational management and customer service.

Ongoing Operational Support: This franchisee support continues long after launch, with regular guidance, performance reviews, and operational coaching from the corporate team.

System and Process Manuals: Franchisees are provided with advanced operational systems and detailed manuals to ensure consistency and quality across all services.

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