Cash Converters

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About the Franchise

Cash Converters offers a mature franchise opportunity in retail and pawnbroking, combining traditional loan services with the buying and selling of second-hand goods, including electronics, musical instruments, and household items.

Franchisees benefit from a proven business model, extensive brand recognition, and ongoing corporate support including training, marketing, and operational assistance.

The company has international reach with over 650 stores worldwide, and Australian franchisees benefit from a system that has been tested and refined over decades.

The brand prides itself on offering financial services that make life possible for customers while maintaining a strong retail presence.

How the Franchise Started?

Cash Converters was founded in November 1984 by Brian Cumins in Perth, Western Australia.

What started as a single retail outlet offering pawnbroking and second-hand retail services began to grow rapidly due to its unique business model packaging pawn broking into a mainstream, professional operation.

Within four years, the company expanded to seven stores in Perth before launching franchising in 1988.

Since then, Cash Converters has grown to become Australia’s largest non-bank lender and a major second-hand retailer with over 150 outlets across Australia and presence in multiple countries.

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FAQs

Cash Converters does not publicly disclose exact franchise investment figures, but franchise costs typically cover shop fitting, stock procurement, and operational setup.

Interested parties receive detailed financial information during the franchise inquiry process.
Experience in retail, second-hand goods, or financial services would be advantageous given the complexity of operations (e.g. valuing items, pawning, loans).

However, the franchise network provides training and systems to help newcomers.

Strong business acumen, customer service skills, risk management and understanding of regulatory obligations will be essential.
New franchisees undergo extensive training covering sales, lending procedures, customer service, and business management.

Continued support includes regular operational reviews and marketing campaigns to maximize growth and profitability.

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