Wendy's Milk Bar

Love serving smiles? Time to serve your future too.

About the Franchise

Wendy’s Milk Bar is one of Australia’s leading treat brands offering ice cream, milkshakes, hot dogs, desserts, drinks, and snacks.

The franchise model targets high-traffic retail locations, shopping centres, and mobile units with a focus on quick, friendly service and nostalgic milk bar experience.

Wendy’s Milk Bar benefits from strong brand recognition, decades of franchising experience, and ongoing marketing and operational support from its parent company.

The franchise aims to deliver a memorable customer experience built around quality product offerings and community connection, with flexibility for franchisees to operate storefronts or mobile units.

How the Franchise Started?

Wendy’s Milk Bar, formerly known as Wendy’s Supa Sundaes, was founded on 31 July 1979 in Adelaide, South Australia by Bruce Koehne, John Hill, Geoff Davis, and Phil Rogers.

The first small store quickly gained popularity for its delicious ice cream sundaes, treats, and exceptional customer service.

Over the decades, Wendy’s Milk Bar has grown into a large franchise network with over 200 stores and kiosks across Australia and New Zealand.

The brand was acquired by Supatreats Australia, headquartered in Baulkham Hills, NSW.

In recent years, the franchise repositioned itself from an ice cream parlour to a broader milk bar concept, adapting its menu and business model to changing market needs.

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FAQs

According to one listing, setup costs range from about AUD $200,000 to $570,000 depending on location, size, lease type etc.

Ongoing payments (royalties or support fees) begin around AUD $15,400 per period (monthly or yearly; needs confirmation)

There is also an Expression of Interest (EOI) fee of AUD $5,000 (including GST) required.
Owning and running a store may be made easier with operational/retail/foodservice experience, but Wendy’s Milk Bar accepts people without that background as long as they are committed.
From day one of joining, franchisees are given all training and information needed prior to opening the store. Ongoing training is also available for skill updates.

Wendy’s provides support from a Regional Manager in the state for marketing, local area promotions, and staff incentives.

They help with design/branding of new store locations, operations support, and guidance through the setup process (design, equipment etc.) after signing the franchise agreement.

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