Nando’s flame-grilled chicken is a staple of Australia’s fast-casual dining in 2026, offering a distinct Afro-Portuguese experience across the country.
Nando’s franchise entered Australia in 1990 and quickly became a favourite, winning hearts with its signature peri-peri chicken and bold, cheeky attitude.
The brand overcame industry challenges—such as staffing shortages and rising costs — in 2024-25 with resilience and an unwavering commitment to quality.
Their answer?
Nando’s took decisive action: prioritising local sourcing, launching staff upskilling programs, and introducing flexible rosters. These strategic moves boosted morale and ensured that the Nando’s experience remained vibrant and exceptional.
Nando’s has grown to nearly 200 restaurants nationwide. In 2026, the brand aims to open eight new stores, increase revenue by 10%, and drive digital, menu, and community innovation.
Standing out is no small feat in the fast-casual space. So, how does Nando’s differentiate itself among competitors?
In Australia’s competitive fast-casual market, Nando’s sets itself apart through bold marketing, an enthusiastic cult following, and a menu attuned to evolving local tastes—such as 2025’s Bush Tomato & Lemon Myrtle basting (co-created with Aboriginal chefs) and plant-based innovations.
Store design further differentiates the brand: collaborations with street artists transform each location into a celebrated local hub.
Why Nando’s is the Franchise “Brand to Watch” in 2026
With high returns, creative initiatives, and a leadership team focused on partners and communities, Nando’s is primed for continued success in 2026.
As Managing Director Alex Papadopoulos says: “We’re passionate about making every Nando’s in Australia a destination—where great food, local art, and community spirit come together. Our 2026 plans will see us light up new neighbourhoods with flavour and heart.”
• Robust franchisee support throughout all business stages
– Extensive on-site training for each new location before opening
– Ongoing workshops on food safety and customer service lia)
– Personalised HR support for effective staff recruitment and retention
These resources enable franchisees to confidently manage operations and uphold high brand standards
• Direct access to the central operations team for franchisees
– Guidance for day-to-day and long-term operations
– Local marketing assistance to boost visibility
– Supply chain solutions ensure consistent ingredient availability
– Technology upgrades help streamline store management
These services help every franchise maintain brand quality while adapting to local markets
Nando’s franchisees consistently outperform the fast-casual segment, with high customer loyalty and strong return on investment.
Note: Outcomes may vary by market and franchisee
Nando’s v/s McDonald’s: Franchise Comparison – Why Nando’s Leads
While McDonald’s is a fast-food titan and household name, Nando’s delivers a franchise experience that stands out in several key areas for 2026:
• Unique Product: Nando’s flame-grilled, peri-peri chicken is freshly cooked and customisable, offering a premium feel compared to McDonald’s assembly-line fast food. The menu is renowned for its bold, multicultural flavours and plant-based options reflecting local Australian tastes.
• Store Experience: Each Nando’s restaurant feels bespoke – with vibrant art, local collaborations, and an inviting atmosphere. McDonald’s outlets are efficient but often uniform and functional, while Nando’s creates memorable, community-focused dining destinations.
• Franchisee Support: Nando’s franchisees benefit from hands-on, localised support, comprehensive training, and direct access to operational experts. The brand invests heavily in franchisee success and encourages entrepreneurial input.
McDonald’s support is robust but can feel more corporate and standardised.
• Market Position: Nando’s targets the fast-casual segment, offering higher margins and premium positioning. In 2026, Nando’s Australia stores achieved EBITDA margins of over 15%, outpacing many fast-food peers and reflecting strong returns on investment.
• Innovation & Community: Nando’s partners with Indigenous chefs, supports local artists, and runs community projects, which build lasting loyalty beyond transactions. McDonald’s excels at consistency and speed, but Nando’s forges deeper local connections and adapts nimbly to trends.
In short, Nando’s gives franchisees a chance to lead with creativity, local relevance, and a unique brand story—qualities that stand out in the modern Australian dining market.
New Nando’s Stores Opening in 2026 – Australia
- Melbourne Central, VIC: Opening May 2026, this flagship highlights native ingredients and features a rotating gallery of young local artists. The launch includes live music from Melbourne’s emerging talent.
- Gold Coast, QLD: Opening mid-year near Surfers Paradise, this spot offers exclusive beach menu items and supports surf lifesaving clubs with monthly fundraisers.
- Hobart, TAS: Tasmania’s first Nando’s opens late 2026 in a heritage building. Its mural, co-created by local schoolchildren, is already a community highlight and media favourite. For the launch, children submitted artwork about ‘community and courage.’ The result: a unique mural celebrating Hobart’s youth and resilience—setting the tone for Nando’s new era in Tasmania.
