Zarraffa's Coffee

Love coffee culture? Time to own it!
Enquire Now
Facebook Twitter Youtube

About the Franchise

Today, Zarraffa’s Coffee operates over 80 locations nationwide including traditional shops and drive-thru outlets.

The company is 100% Australian owned and operated, headquartered in Eagleby, Queensland, where it roasts its award-winning coffee blends.

The franchise system emphasizes consistent quality, freshness, convenience, and exceptional customer service.

Zarraffa’s maintains strong community ties through philanthropic efforts and ‘trade, not aid’ relationships with coffee growers overseas.

Franchisees benefit from a proven business blueprint, comprehensive training, national marketing support, and ongoing coaching.

How the Franchise Started?

Zarraffa’s Coffee was founded in 1996 by Kenton and Rachel Campbell on Queensland’s Gold Coast, Australia. It began as a humble roasting house operating from the backstreets of Southport.

The first store had just three tables and nine chairs. Kenton’s dream was to build Australia’s premium coffee brand, focusing on exceptional product quality and a strong service guarantee.

Starting with a $9,000 personal loan, hard work, and passion, the company grew quickly. Early growth was driven by customer loyalty to the fresh coffee and friendly atmosphere.

Over time, Zarraffa’s expanded its footprint across Queensland and eventually into New South Wales and Western Australia.

The company pioneered drive-thru coffee stores in 2009 and acquired a South Australian drive-thru chain in 2025, growing its national presence.

Latest Franchise News

FAQs

– The franchise fee ranges from AUD 50,000 to AUD 75,000.

– Initial costs including fit-out and equipment typically fall between AUD 300,000 and AUD 600,000, with an additional working capital recommendation of about AUD 100,000.
Franchisees pay royalties around 6% of gross sales and contribute approximately 2% to marketing funds.

These funds support brand development, national campaigns, and operational support.
– Comprehensive initial training covers operations, coffee preparation, customer service, and business management.

– Ongoing support includes marketing assistance, business coaching, supply chain management, and field support.

– Franchisees also receive regular updates and access to national promotional campaigns.
franchise newsletter

Get in Touch!

If you are interested in this Franchise or similar Franchises, we would love to speak with you.
Feel free to reach out by filling the form.

Similar Franchises

Send Enquiry!